Technical Documentation/Software Screencast
Using the Events Management System
This user guide documented common workflow procedures for adding three types of delivery sections to the agency events management system (EMS): in-person training, webinar, and online course. Slides provided an overview of section-specific procedures for completing the form.
Embedded screencasts demonstrated how to complete the form, save the event, and create a new section in the learning management system (LMS) for online courses. The target audience was internal users who need additional technical support, including new employees and those who infrequently add events to the system. This performance support was created using Adobe Captivate.